Star War Episode 1: The Phantom Menace Toy Premiums 64 Million units, 28 designs Worldwide Markets.
One of the most complex designs for fast food premium toys became more complex when a collectable gift box with taper-proof seal was offered after tool start for the "WOW" factor. The first time a collectable gift box was used this way, it became a challenge to optimize size for each unique shaped toy while minimizing cube size to save the client's freight cost and pass drop and transit testing. The box was designed with printed graphics inside and out for collectability to build 2 murals from all styles collected. This fast-cycle project was completed on-time (no air frt), near budget (gift box extra) and safely with the proper "SPEED BUMPS" in the process for design evaluations, pre-production research testing and during-production testing using production process flowchart and pareto charts to control the factories and supply chains. The success of this mission is due to the talent and dedication of the Hong Kong office staff.
Ensured that millions of sidewalk chalk and crayons shipped to clients were lead-free by carefully evaluating suppliers and their quality systems, which resulted in sourcing a reliable Southeast Asian manufacturer in 1993, thus saving the company and our clients from CPSC's operation dubbed "Dead Lead" during 1993.
Sourcing, New Product Development and Quality Assurance
Key Success Factors for Sourcing
1) Planning with detailed Milestone Schedules. 2) Precise communications with frequent daily monitoring. 3) Leveraging the manufacturer and transparency
Key Success Factors for New Product Development
1) Planning with detailed Milestone Schedules. 2) Detailed production specifications with process flowcharts. 3) Bill of material cost sheet with cost factors, labor rates and flowchart hours.
Knowing your supply chain is critical for quality control and product safety compliance. Meeting the factory respresentatives from the beginning of the supply chain and for all major components in the product will add value to create trust and accountability on both sides.
Negotiate based on a win-win opportunity for both manufacturer and importer.
Win-win is when manufacturer provides competitive price and product quality in return, the importer provides steady business and training on how to achieve international product quality standards by upgrading the product and establishing quality controls.
Due diligence supply chain evaluations start with raw materials and continues through pre-shipment inspections.
Raw material storage
Work in progress (WIP)
Pre-shipment inspection samples:
Successful execution of toy manufacturing requires 3 critical documents for transparent control of the supply chain:
-Milestone Schedule: set, track and document detail plan to execute requirements (i.e. black box data recorder).
-BOM Cost Sheet: verify components and cost to prevent risk of quality fade.
-Product Specification: document manufacturing requirements and critical control points.
On-boarding New Factories starts with:
1) Factory self-audit questionnaire and profile with workshop photos. 2) Factory visit to survey workshops and verify information given in questionnaire and profile. 3) Trial order for factory to learn order process requirements and implement corrective actions as needed.
Project Milestone Schedules
Concept Stage: customer needs & expectations convert to product function, features and regulatory standards. Feasibility Stage:verify technology and resources to the design, produce and market.
Project Turnover from Upstream (art) to Downstream (parts).
Planning Stage:careful, realistic product business planning compliant with product regulatory standards. Design Stage: detail design specifications for tool let.
Prototype Stage: (EP-Engineering Pilot) 1st Shot, Fit/Function, Line tool let, research testing, test to failure to create test standards with force diagrams. Pilot Stage:(FEP-Final Engineering Pilot) Pilot Line tooling, pre-production testing and Quality Assurance Plan. Validation Stage: (PP-Production Pilot) Pilot Assembly & Packout, final pre-pro testing Production Stage: (PS-Production Start) Ramp-up Production, dupro testing
Product Safety and Product Liability Prevention
There are three types of product defects to consider during product design evaluations:
1) Design defect: caused by poor designs and/or improper testing. Design defects require corrective action on the entire production. (i.e. Sleepwear flammibilitiy failure 16 CFR 1615/16).
2) Manufacturing defect: caused by poor manufacturing processes and procedures. Corrective actions are required on the production lot tracked to the root cause of manufacturing defect. (i.e. lead in surface coatings, 16 CFR 1303).
3) Marketing defect: failure to warn, lack of appropriate warnings of dangers accompanying normal use or misuse of the product. (i.e. misbranded toys/games with small parts, 16 CFR 1500.19).
Potential root-cause: Overseas trade show exhibition that feature local product designs.
Solutions: Design evaluation based on international design standards . Verify reasonable and foreseeable use and abuse product safety and liability risks. Create new instructions sheets with appropriate warning statements using ANSI Z535 to inform end consumers of potential product hazards and consumer safety risks.
Manufacturing, Sourcing, Product Development, Quality Assurance, Regulatory Compliance, Overseas work assignments with extensive travel to industrial clusters throughout Asia; including within 29 of China's 34 Province-Level Divisions.
US Consumer Products Importer,Greater NYC region, USA Sourcing Director Director Product Evaluation, Compliance and Quality Assurance
US Consumer Products Importer, Global Sourcing Director Northern China Director Quality Assurance Hong Kong/China
Applause/Dakin Hong Kong, SAR Sr. Director Strategic Alliances Asia Operations and Premium Product Engineering
Custom Fast-Food Toy Premium Manufacturer,Southern California, USA
Sr. Project Engineer: Promotional premium gift and toy new product development and engineering. Sr. Cost Engineer: Developed Costing System and cost engineered new product concepts.
"To rely on rustics and not prepare is the greatest omission of duty, to be prepared before hand for any contingency is the greatest of virtues." Sun Tzu
"Product development has 3 stages: 1) System design 2) Parameter design 3) Tolerance design." Genichi Taguchi "An important feature of a good quality program is that it controls quality at the source." Armand V. Feigenbaum
"Believe none of what you hear, and only half or what you see." Benjamin Franklin "Quality control begins and ends with education." Kaoru Ishikawa "Quality is everyone's responsibility." W. Edwards Deming "Quality is fitness for use." Joseph M. Juran